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Terms & Conditions

Terms and Conditions of Sale

1. THE ORDERS

1.1 Each order placed by you with us shall be an offer by you to us to buy products subject to this agreement.

1.2 No order you place shall be deemed to be accepted by us until we have received full payment from you and have issued confirmation of dispatch.

1.3 You must ensure that the terms of your order, including the address for delivery, are complete and accurate.

1.4 All product prices given on this website are given on the basis that no contract for sale shall come into existence between us and you until we have received payment from you and issued acknowledgement of your order. Any product prices given on this website may be altered or withdrawn by us at any time.

1.5 We shall endeavor that all orders are met. We do not, however, guarantee the availability of any product at any time. The product quantities displayed on the site are an estimate only and you acknowledge that sometimes products may be withdrawn,  discontinued, or be temporarily out of stock.

1.6 Once an order has been placed by you and payment has been made you have no right to cancel the order, except at our discretion. Once we have dispatched the products we are unable to cancel any orders.

2. DELIVERY

2.1 Delivery of the products shall take place at the delivery address contained in your order.

2.2 Any dates or times specified by us for delivery of the products are intended to be estimates only

2.3 Subject to the other provisions contained in these terms and conditions, we shall not be liable for any direct, indirect or consequential loss (all three terms which include, without limitation, pure economic loss, loss of profits, loss of business, depletion of reputation or goodwill and similar losses), costs, damages or expenses caused directly or indirectly by any delay in the delivery of the products (even if caused by our negligence).

2.4 The cost of delivery shall be calculated when you place your order with us. Where more than one option is available it is your responsibility to select the correct one. If actual postage costs exceed the payment made towards postage we reserve the right to obtain further postage costs from you or to cancel the order.

3. PRICE AND PAYMENT

3.1 Unless otherwise agreed between you and us, the price for the products shall be the price advertised upon your login on the website as published on the date of the order.

3.2 The price for the products shall be inclusive of VAT and inclusive of all fees and charges in relation to packaging, carriage and insurance to the delivery address.

3.3 Payment for the price of the products shall be due in pounds sterling at the time of the order.

4. WARRANTIES

4.1 All warranties, conditions and other terms implied by state or common law are, to the fullest extent permitted by law, excluded from this Agreement.

4.2 All products carry the warranty stated on the product description.

4.3 We shall only extend the benefit of the manufacturer’s warranty to you and do not separately warranty the products ourselves.

4.4 In the event of the product requiring replacement or repair under the warranty, you must contact the product manufacturer directly.

5. RETURNS AND REFUND POLICY

5.1 In the event that any order is incorrect, it must be notified to us within 7 (seven) days after delivery

5.2 In the case of incorrect orders, the products shall be returned to us and we shall redeliver the correct order at our own cost.

5.3 If any products are faulty or defective, they must be returned to us (or our supplier) within 14 days of delivery at our cost. We shall replace the products free of charge and redeliver them at our own cost. If we are unable to replace them we will refund the price paid for the products. In the event of replacement of any products, the products returned to us shall become our property.

5.4 We shall not be liable for any damages, costs, losses (including without limitation pure economic loss, loss of profit, loss of business, interruptions to business, depletion of goodwill or reputation, and/or loss of commission), claims or liabilities, whether direct, indirect or consequential, incurred by you due to our inability to replace the products.

6. LIMITATION OF LIABILITY

6.1. These provisions are without prejudice to the other provisions contained in these terms and conditions.

6.2. All times given for delivery, restocking etc. are estimates only and we shall not be liable for any damages, costs, losses (including without limitation pure economic loss, loss of profit, loss of business, interruptions to business, depletion of goodwill or reputation, and/or loss of commission), claims or liabilities, whether direct, indirect or consequential, incurred by you due to any delay by us, including if such delay was caused by our negligence.

6.3. Nothing in this agreement shall limit our liability for death or personal injury caused by our negligence or for any matter for which it would be illegal for us to attempt to exclude our liability or for fraud or fraudulent misrepresentation.

6.4. Without prejudice to the other provisions of this agreement, our total liability in contract, tort (including negligence or breach of statutory duty) misrepresentation, restitution or otherwise, arising in the performance or contemplated performance of this Agreement shall be limited to the price of the products in any single order, if such liability is in relation to the products, or to the price paid for the subscription, if such liability is in relation to the services.

6.5. We shall not be liable to you for any pure economic loss, loss of profit, loss of business, depletion of goodwill or reputation, or similar loss in each case whether direct, indirect or consequential, or for any claims for consequential compensation whatsoever (howsoever caused) which arise under or in connection with this agreement.

6.6 We may transfer and/or assign our rights or obligations under these terms and conditions at any time. This will not affect your rights and/or obligations under the terms and conditions.

7. INVALIDITY

If any provision of these terms and conditions is found by any court, tribunal or administrative body of competent jurisdiction, to be wholly or partially illegal, invalid, void, voidable or unenforceable it shall, to such extent, be deemed to be severable and the remaining provisions of the terms and conditions and the remainder of the provision shall continue in full force and effect.

8. PRIVACY

8.1 All information that you provide about yourself to us shall be used in accordance with our Privacy Policy.

8.2 You acknowledge that you have read and agree to be bound by the terms of our Privacy Policy.

9. GOVERNING LAW AND JURISDICTION

9.1 We shall endeavor to resolve any disagreements between us and you quickly and efficiently. The agreement between you and us shall be governed by the laws of England and Wales and you and we shall both submit to the exclusive jurisdiction of the courts of England and Wales.

 

 

 

 

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